Hire and Equipment- The person that has made the booking has full responsibility of the hired equipment. If anything is broken, damaged, soiled or missing payment will need to be made to replace the item. We take no responsibility of any injury that may have been caused by our equipment.
Bookings- To make a booking, please contact us via phone or email and we will confirm the event. To secure your confirmed date and time, we require a 20% non-refundable deposit. Remaining payment will need to be made 5 days prior to your event.
Cancellations- For any cancellation your deposit will not be refunded. We are more than happy to change the day if we are given a weeks notice prior to the event date.
Weather- Unfortunately, the weather is out of our control. Location of an event can be changed due to the weather the day before the event. Please have a backup location just in case. We are more than happy to set the picnic up indoors or under a pergola/patio if needed.
Travel- If location is further then 20km from St Agnes a travel fee will occur.
Grazing Food/Platter- Once we have set up the food at the venue we advise that food is consumed within 3 hours.
Food Allergies- All care has been taken
to ensure allergens are separated but because of the nature of grazing tables and the close proximity of foods, cross contamination can occur. Anyone with a food allergy should refrain from consuming our products. You take full responsibility of any reactions that may have been caused by our services.
Grazing food props- All props supplied must be cleaned, wiped and ready for pick up or drop off. They will then be cleaned thoroughly with food sanitising products once returned.
Seating- For guests that cannot sit on the floor we have various seating options to cater for this. Please let us know if this the case.